Terms and Conditions: MTM Suits Promotion
These terms and conditions ("Terms") apply to the MTM Suits Promotion ("Promotion") offered by Retail Trading Corp T/as BRENTWILSON ("Company"). By participating in this Promotion, you agree to be bound by these Terms. Please read them carefully before proceeding with your purchase.
Limited Availability:
- This promotional offer is subject to availability.
- Once all available spots for this promotion are filled, we reserve the right to stop the promotion at any time without prior notice.
Alterations and Additional Charges:
- Garments may require a minimal amount of alterations upon receiving and trying on your garments for the first time. These alterations would be minimal and cost-effective. We have taken this into account when pricing the suits in this promotion at such a desirable price. Even with a small amount of alterations, these suits are still far better value than anything else of this quality available in the market.
Reservation Policy:
- We do not reserve spots for this offer in advance.
- Spots are allocated on a first-come, first-served basis upon completion of the online purchase.
Online Purchase Only:
- This offer is valid for online purchases only and cannot be availed through any other means.
Exclusivity and Non-Combination:
- This offer cannot be used in conjunction with any other promotion or offer.
- It is not permissible to combine this offer with any other ongoing promotions.
Individual Use:
- This offer is intended for individual use and cannot be split between multiple persons.
Order & Client Information:
- By ordering and making payment, you confirm and agree that all information regarding design details, fabrics, fittings, and personal contact details provided by you are true and correct.
- If any information provided by the client has been given incorrectly, Brent Wilson takes no liability for the consequences arising from such errors.
Fitting and Delivery Schedule:
- Once the finished suits are ready for delivery within our agreed 4-6 week delivery window, we will schedule shipment directly to the client's provided delivery address ready for your second fitting and garment try-on.
No Refunds:
Please note that no refunds will be provided for Made to Measure garments. Once an order is confirmed and payment is made, the purchase is considered final.
It is the client’s responsibility to read, understand, and acknowledge our company’s Terms and Conditions and policies prior to placing an order. At the time of the fitting, clients are encouraged to carefully view, feel, and assess the quality of the garments they are receiving.
Clients are required to sign off on their order (following their in-store fitting) before production commences. By doing so, you acknowledge and agree to our legally binding Terms and Conditions.
We proudly stand by the quality of our garments and the professionalism of our service. We operate with full transparency in all aspects of our products and processes—there are no hidden agendas, misleading claims, or misrepresented offerings.
We ask that all clients respect our staff and the work we do. Please ensure your expectations align with the product and price point you are purchasing. We are committed to delivering exceptional value, and we take great pride in the garments we create.
Supplemental Terms and Conditions:
- These additional terms and conditions supplement the existing terms and conditions mentioned earlier. By proceeding with the purchase, you confirm that you have read, understood, and agreed to all the terms and conditions outlined.
If you have any questions or concerns regarding these terms and conditions, please contact our customer support for assistance.